Pete’s Appliance Repair Privacy Policy
Effective Date: July 22, 2024
Our Commitment to Your Privacy
Pete’s Appliance Repair (“Pete’s,” “we,” “us,” or “our”) values the trust our customers place in us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our appliance repair services.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, contact details, and the address where the appliance repair is to be performed. We collect this when you request a service or contact us.
- Appliance Details: Information about your appliances, including make, model, and issues you’re experiencing.
- Payment Information: We collect payment details when you pay for our services.
- Website Usage Data: We may collect data about how you interact with our website to improve your experience.
How We Use Your Information
We use your information to:
- Provide and improve our appliance repair services
- Schedule and manage appointments
- Process payments and maintain financial records
- Communicate about your repair status and follow-up services
- Analyze and enhance our website and service offerings
- Comply with legal obligations and industry standards
Sharing Your Information
We may share your information with:
- Our technicians to perform the requested repairs
- Payment processors to handle transactions
- Service providers who assist with our business operations
- Legal authorities when required by law
Your Rights and Choices
You have the right to:
- Access and update your personal information
- Opt-out of marketing communications
- Request deletion of your data, subject to legal requirements
- Ask questions about our data practices
Data Security
We implement industry-standard security measures to protect your information. However, no method of electronic storage or transmission is 100% secure, so we cannot guarantee absolute security.
Appliance Repair Records
We maintain records of appliance repairs for quality assurance and future service needs. These records are kept confidential and are only accessed by authorized personnel.
Local Service Area
As a local appliance repair service, we primarily collect and use information for customers within our service area. We do not share or sell customer information to third parties for marketing purposes.
Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Pete’s Appliance Repair
1531 32nd St S #102, Fargo, ND 58103
(612) 393-2527
