Appliance Repair FAQs

Yes, our technicians at Pete’s Appliance Repair, are certified and trained. Here are some key points about our team:

• Certification and Training: Our technicians undergo rigorous training and certification processes to ensure they are well-equipped to handle a wide range of appliance repairs. Our technicians hold certifications from recognized institutions.
• Expertise: Our team is knowledgeable and experienced in diagnosing and repairing various types of appliances, including refrigerators, washers, dryers, and ovens. We pride ourselves on staying updated with the latest industry standards and repair techniques.
• Commitment to Quality: We are committed to providing excellent service, and this starts with having highly qualified technicians. Our customers can trust that their appliances are in good hands.
• Continuous Learning: We believe in continuous improvement, and our technicians regularly participate in training programs to keep their skills sharp and stay abreast of new technologies and repair methods.

By choosing Pete’s Appliance Repair, you can be confident that our certified and trained technicians will provide you with top-notch service.

Yes, someone needs to be home for an appliance repair appointment for several reasons:

1. Access to the appliance: The technician will need to enter your home to access and inspect the appliance that needs repair.
2. Safety and security: Having someone present ensures the safety of both your property and the technician.
3. Communication: It’s beneficial to have someone available to explain the issue in detail and answer any questions the technician might have.
4. Approval for repairs: If additional repairs or parts are needed, having someone present allows for immediate approval and can save time.
5. Payment: Many repair services require payment upon completion of the work.

To get the most accurate information about our specific policies, I recommend:

• Calling our direct line at (612) 393-2527 to inquire about their appointment requirements.
• Asking about our policy when scheduling your appointment.
• Discussing any concerns or special circumstances you may have regarding being present for the appointment.

Remember, policies can vary between companies, so it’s always best to confirm directly with Pete’s Appliance Repair for the most up-to-date and accurate information regarding their appointment procedures.

At Pete’s Appliance Repair Service in Fargo, ND, we strive to offer same-day appliance repair services whenever possible. Here are some key details about our service:

• Prompt Response: We aim to be highly responsive and provide quick service. We always try our best to service you as soon as a technician is available, and if possible, we will visit your home on the same day.
• Scheduling Process: To facilitate faster service, we ask you to provide your zip code when scheduling. This allows us to schedule you sooner and solve your appliance issue more quickly and efficiently.
• Technician Availability: While we offer same-day service when possible, please note that our technicians’ routes and calls are usually planned a day or two in advance.
• Call-Ahead Notice: We operate on a time window system with a “call ahead” notice. Our technicians generally call 15 to 30 minutes in advance to let you know they are on the way.
• Service Areas: We provide appliance repair services to many neighborhoods in Fargo and the surrounding areas, which may affect same-day availability depending on your location.
• Types of Appliances: We service residential washers, dryers, ovens, refrigerators, and other major appliances.

While we strive to offer same-day repairs whenever possible, availability may depend on factors such as technician schedules, your location, and the nature of the appliance issue. Please give us a call and provide your location information for the most accurate scheduling options.

Yes, we do work on older model appliances. Here’s what you should know about our services for older appliances:

• Experience with Various Models: We have experience working on appliances of all ages, from the latest models to older, well-used machines. Our technicians are trained to handle a wide range of appliance types and brands.
• Parts Availability: While we can often repair older models, it’s important to note that parts availability can sometimes be a challenge for very old appliances. However, we have a network of suppliers and often can source parts for many older models.
• Cost-Effective Solutions: We understand that older appliances often hold sentimental value or fit perfectly in your home. We strive to provide cost-effective repair solutions to extend the life of your older appliances when possible.
• Honest Assessments: If we determine that repairing an older appliance isn’t cost-effective or if parts are no longer available, we’ll provide you with an honest assessment. We can then discuss your options, which may include recommending a replacement if necessary.
• Maintenance Tips: For older appliances, we can also provide maintenance tips to help you keep them running smoothly and extend their lifespan.

Remember, while we’re happy to work on older model appliances, the feasibility and cost-effectiveness of repairs can vary. We always aim to provide you with the best advice for your specific situation, whether that’s repairing your older appliance or considering a replacement. Don’t hesitate to give us a call to discuss your older appliance repair needs.